The overall aim of the GLAM™ program is to empower participants with enhanced self-awareness and adaptive communication skills required for best practice leadership, whilst further developing their management and leadership skills broadly in preparation for more senior roles.
DAY 1: INFLUENCING THROUGH COMMUNICATION AND LISTENING
- Understanding your communication style and that of others
- How we communicate in normal situations and how that changes under pressure
- Principles of effective communication and active listening
- The difference in how men and women communicate and how to adapt our communication to achieve better results.
DAY 2: RESOLVING CONFLICT CONSTRUCTIVELY, NETWORKING AND MANAGING YOUR CAREER
- Conflict resolution fundamentals
- Creating a win-win scenario using the Conflict Map™ to effectively analyse and resolve conflict
- Setting goals
- Use a Career SWOT Analysis™ tool to advance to the next level
- How to network effectively and strategically
- Create your own brand and managing your image
DAY 3: FINDING BALANCE AND LEADING THE FUTURE WORKFORCE
- Exploring the dimensions of Work/Life balance
- Benefits of flexibility to individuals and organizations
- Presence and creating your “Third Space™”
- Leadership skills now and in the future
- What makes an effective and inspiring leader
- Communicating and leading effectively across different generations at work